Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Customers must notify us within 14 days, failure will void returns.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please return using a track able shipping service or purchasing shipping insurance.
ENGLISH CHESS COMPANY
3 GARNERS LANE
SHROPSHIRE SY 13 2NF UK