Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Customers must notify us within 14 days, failure will void returns.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

returns address.

THE CHESS COMPANY

3 GARNERS LANE

WHIXALL

SHROPSHIRE

SY13 2NF



Please return using a trackable shipping service or purchasing shipping insurance.

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